In the given passage, there are blanks marked A to J. Against each, five words are suggested, one of which fits the blank appropriately. Find the appropriate word in each case.
___(A)___ of the State-run 104 Arogyavani, a free healthcare information and medical counselling helpline, have been disrupted as the Health Department has taken up work to ___(B)___ it.
Although sources said that the helpline has been “___(C)___” since the first week of October, officials managing the helpline said that the services were “partially” hit.
“While the helpline gets 19,209 calls a day on an average, the call volume has ___(D)___ to 16,967 calls a day in the last one month owing to ___(E)___,” said an official, adding that the problem will be sorted out in a week.
Callers to the ___(F)___ said that they were ___(G)___ as they only heard a recorded message and advice on what to do if they have a fever.
“The phone gets ___(H)___ after that or even if it gets connected to a counsellor, the line goes off even ___(I)___ we can complete our query,” said Ahmed Hussain, a caller from Mysuru.
A person, with HIV/AIDS, said that he tried calling the helpline for ___(J)___ about a particular drug.
“But I was unable to connect. It is meant to be a healthcare information helpline. We can understand if the problem is for a day or two. The service has been out of reach for the last 15 days,” he said.
Only 'before' better fits the context of the sentence.
So, option 3 is the correct answer.