In business, keep telephone calls very short because the other person may not be:
1). free to talk to you
2). noting down what you say
3). interested in talking to you
4). paying attention to you
2. Meta-communication conveys a meaning that is:
3. Which of the following is NOT associated with non-verbal communication?
4. The author suggests, with respect to communication improvement, that
7. Which of the following statements is true with respect to communication
8. When attempting to communicate eff ectively it is important to
9. Destructive conflict is often characterized by
10. Which of the following is odd statement with respect to nature of communication?