Managers need effective communication skills to perform the following roles:
1). decisional
2). impersonal
3). personal
4). interpersonal
1. Personal distance is defined as
2. The purpose of a no response letter is to leave the reader with:
3. Which of the following may NOT be accomplished through vertical communication?
4. Which of the following communication behaviors is atypical of men?
5. A serious listener concentrates on:
6. Interpersonal communication is
8. Which of the motives for interpersonal communication does the author consider the least satisfying?
9. In which of the following situations the classroom appears to be most effective