ONE of the following is NOT associated with informal communication.
1). Grapevine
2). Rumour
3). Newsletter
4). Gossips
1. ONE of the following is NOT an important speech feature.
2. When encoding the message, which of the following may be overlooked?
5. Defining terms related to the problem is an important part of the process because
7. Good business letters are characterized by the following personal quality of the writer: