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Communication skills Practice Questions & Answers

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During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.1. Leave the caller on hold2. Be courteous3. Transfer the call always do not handle is yourself

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During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.1. Leave the caller on hold2. Be courteous3. Transfer the call always do not handle is yourself

A).  TTF

B).  TTT

C).  FFF

D).  FTF

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During a telephone communication, Which of the following statement is True(T) or False(F) are given below.1. Be expressive2. Be distinct3. Do not be pleasant

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During a telephone communication, Which of the following statement is True(T) or False(F) are given below.1. Be expressive2. Be distinct3. Do not be pleasant

A).  TTT

B).  TTF

C).  FFF

D).  FTT

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During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.1. Do not answer promptly2. Be alert3. Be natural

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During a telephone conversation, Which of the following statement is True(T) or False(F) are given below.1. Do not answer promptly2. Be alert3. Be natural

A).  TTT

B).  FFF

C).  TFF

D).  FTT

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When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below.1. Be prepared have a pen, notepad2. Do not answer the phone quickly3. Do not give the call your full attention.

Asked on by Guest | Votes 0

When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below.1. Be prepared have a pen, notepad2. Do not answer the phone quickly3. Do not give the call your full attention.

A).  TTT

B).  FFF

C).  TFF

D).  FTT

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Arrange the steps involved in listening1. Giving meaning to the data2. Reconstructing3. Processing the data

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Arrange the steps involved in listening1. Giving meaning to the data2. Reconstructing3. Processing the data

A).  A “ B “ C

B).  B “ C “ A

C).  C “ B “ A

D).  B “ A “ C