Referrals meas....
1). Sales person
2). All customers
3). Lead given by operation staff
4). Ring more on telephone to the same buyers
1. Devices which store information and are used by the computer for its working are called
3. The intangible nature of many services can create unique challenges for marketers.
4. Targeted groups of housing loans are....
5. _________ are complaints that are expressed without the expectation that the problem will be solved.
8. A ________ when it is aroused to a sufficient level of intensity.
9. __________ is an example of a service where the customer typically goes to the service organization
10. Mutual Fund business from existing customers can bevassed by.......