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35 vote

Cross-selling covers

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Cross-selling covers
1). identifying customer needs
2). matching the products to customer needs
3). convincing the customers of product benefits
4). responding to questions and objections of customers


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2 answers

20 vote
Answered by on | Votes 20 |

matching the products to customer needs

Cross-selling is a sales tactic aimed at generating more sales by suggesting additional, related or complementary items to a buyer who’s already committed to making a purchase. The best way to make sense of this practice is through the iconic McDonald’s phrase “Would you like some fries with that?”.

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0 vote
Answered by on | Votes 0 |

matching the products to customer needs