Research has shown that younger and higher income customers are more likely to use __________ channels.
A). self-service
B). single site
C). Personal
D). Impersonal
self-service
Research has shown that younger and higher income customers are more likely to use self-service channels. A powerful self-service channel, best used to provide quick information to customers like account balances, outstanding amounts, location, confirmations etc.
2. A critical marketing perspective is the process of determining:
4. The services a customer expects are called the ______service package.
5. Which of the following is not an element of people?
6. Which of the following groups consist of only input devices ?
7. Editing a document consists of reading through the document you've created then.........
8. Bread and milk are which kind of products?
10. If you receive an e-mail from someone you don?t know what should you do ?