Often, the best way to improve customer value, and beat the competition, is to be first to satisfy a need that others have not even considered.
A). TRUE
B). FALSE
Often, the best way to improve customer value, and beat the competition, is not to be first to satisfy a need that others have not even considered, but to understand customer need.
1. Full form of 'UPS' in marketing language is.....
3. Financial Planning is required when.......
5. Service failures involving problematic customer include _________.
7. Which of the following considered as both input and output device ?
8. The task of any business is to deliver ________ at a profit.
9. The extended marketing mix for services includes: People, Processes and _________.