In the absence of a physical product, service providers need to consider the use of __________ that enable customers to make a judgment on the service quality.
A). Intangible clues
B). Tangible clues
C). Blueprint
D). Performance measures
Tangible clues
In the absence of a physical product, service providers need to consider the use of tangible clues that enable customers to make a judgment on the service quality.
1. A Debit Card can be issued to...........
2. Marketing of Services is adopted in
3. The...... is responsible for performing calculations and contains decision-making mechanism.
7. The intangible nature of many services can create unique challenges for marketers.
8. All of the following are the examples of unsought goods EXCEPT:
9. A web site address is a unique name that identifies a specific...... on the Web
10. Which of the following is an operation that cannot be carried out on objects in graphic program ?