Benchmark means
1). A standard value for comparison
2). Basic products
3). Court cases
4). Financial targets
1. Which of the following is not one the five dimensions that is measured by the SERVQUAL SCALE?
2. Which of the following statements is true ?
4. Attributes where consumers can evaluate only during or after the consumption process is known as
5. The term....... refers to any computer component that is required to perform work.
6. A device which allows the computer to communicate with you is called
8. Which one of the following statements by a company chairman BEST reflects the marketing concept?