Which of the following is not one the five dimensions that is measured by the SERVQUAL SCALE?
A). tangibles
B). employee satisfaction
C). responsiveness
D). assurance
employee satisfaction
Employee satisfaction is not one the five dimensions that is measured by the SERVQUAL SCALE. Employee satisfaction or job satisfaction is, quite simply, how content or satisfied employees are with their jobs. Employee satisfaction is typically measured using an employee satisfaction survey.
2. The...... is responsible for performing calculations and contains decision-making mechanism.
4. Which of the following considered as both input and output device ?
6. The way in which the product is delivered to meet the customers' needs refers to:
8. While buying milk which kind of behavior is displayed by a person?