A Call means
1). calling on friends
2). calling on bank employees
3). calling on prospective customers
4). to make telephone calls
2. Which of the following is not an element of the marketing mix?
4. According to Parasuraman, Zeithaml & Benny, the most important determinant of service quality is:
5. Which of the following sentence is true
6. One who designs , writes, tests, and maintains computer programs is called a......
8. ......allows voice conversations to travel over the Internet.
9. ........... is processed by the computer into information.
10. Aggressive selling is a characteristic of which of the following concept of marketing?