__________describes the employee’s skills in serving the client.

__________describes the employee’s skills in serving the client.

A).  Internal Marketing

B).  External Marketing

C).  Relationship marketing

D).  Interactive marketing

E).  Communication Marketing

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Other Questions

1. It is more costly to retain current customers by satisfying their needs, than to get new customers by taking them away from a competitor.

2. Marketing is defined by the American Marketing Association as the activity, set of institutions, and processes for ______, ________, ________, and __________ offerings that have value for customers, clients, partners, and society at large.

3. The element of service quality which is defined as 'the knowledge and courtesy of employees and their ability to convey trust and confidence'

4. __________ is the single factor that best indicates social class.

5. Computer connected to a LAN (Local Area Network ) can

6. ________ pricing is the approach of setting a low initial price in order to attract a large number of buyers quickly and win a large market share.

7. One traditional depiction of marketing activities is in terms of the marketing mix or four Ps. The four Ps are characterized as being ________.

8. Modern methods of Marketing include

9. Large tools and machines used in a production process for a considerable length of time are classified as

10. Which one of the following factor relates to family that influences consumer behavior?