'Value added services' implies.........
1). Additional knowledge of marketing staff
2). Service beyond normal hours
3). Service with extra facilities
4). Marketing agencies
1. Selling is
2. Marketing of Services is adopted in
3. A set of instruction telling the computer what to do is called
4. Mutual Fund business from existing customers can bevassed by.......
5. The packaging concept states what the package should be or do for the product.
6. A safe Deposit Locker can be canvassed among..........
8. Parents buy toys for their children act as __________ in the buying process.
9. The buying process starts when the buyer recognizes a _________.
10. Which of the following is not one the five dimensions that is measured by the SERVQUAL SCALE?