Which of the following options is concerned with people related with computing process ?
1). Hardware
2). Humanware
3). Software
4). Firmware
1. Marketing in banks has been necessitated due to........
2. The extended marketing mix for services includes: People, Processes and _________.
3. Digital Marketing is the same as
5. The moments of interaction between the customer and the service firm are called:
6. The meaning of marketing strategy is....
7. The difference between desired service and the level of service considered adequate is known as