What is the basic property of a service which makes it different from a product?
A). Shape
B). Size
C). Very expensive
D). Intangibility
Intangibility
Intangibility is the basic property of a service which makes it different from a product. Products have tangible qualities that provide information to consumers so they can easily compare one product to another. Services, on the other hand, are intangible. Most services cannot be experienced or consumed until the purchase is made.
1. If performance meets consumer expectations, the consumer is ________.
4. When you are working on a document on PC where is the document temporarily stored ?
5. One who designs , writes, tests, and maintains computer programs is called a......