Services are typically produced and consumed simultaneously. This is an example of the ________ characteristic of services.
A). Intangibility
B). Variability
C). Inseparability
D). Simultaneously
E). Perishability
All of the following are examples of services EXCEPT:
A). Banking
B). Hotels and motels
C). Tax preparation
D). Computer software
Distinct characteristic of services is_____________
A). Intangibility
B). Inseparability
C). Variability
D). Perishability
A ____________ is a form of product that consists of activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in the ownership of anything.
A). Service
B). Demand
C). Need
D). Physical object
Consumer buying behavior refers to the buying behavior of businesses.
A). TRUE
B). FALSE